WEBCentric Privacy Policy

WEBCENTRIC DOO BEOGRAD

Last updated: June 1, 2025

This Privacy Policy („Privacy Policy„) describes and summarizes the policies and procedures of WEBCentric Services („WEBCentric„, „we„, „our“ or „us„) with respect to the processing of personal data („Personal Data„) provided or acquired through use of our website located at https://www.webcentric.co.rs and all related subdomains (collectively, the „Website„) and all content, features, services and/or products available on or through the Website (collectively, the “ WEBCentric Services„).

WEBCentric takes the privacy of individuals very seriously. We are committed to maintaining the security, confidentiality and integrity of the personal data in our custody or control, and protecting such data in accordance with the applicable legislation. WEBCentric regularly re-evaluates its privacy and security practices and adapts them as necessary to deal with new regulatory requirements, changes in legislation, its Services and/or security standards.

PERSONAL INFORMATION WE COLLECT

When someone visits https://www.webcentric.co.rs, we collect standard internet log information and details of visitor behavior patterns. We do this to understand the number of visitors to various parts of the site. This information is collected in a way that does not identify anyone. We do not attempt to find out the identities of those visiting our Website. We will not associate any data gathered from this site with any personal information from any other source. If we do want to collect personal data through our Website, we will be upfront about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

When You Complete Our „Contact us“ Form

We may collect the following personal information:

Name
Email address
Telephone number
Company
Country/region
Any other information you choose to provide.

When You Apply for a Role with WebCentric:

If you choose to apply for a job advertised on the Careers pages of this Website, you will be asked to provide your:

First name
Last name
Email address
Phone number

You can also import a profile of your personal and professional information from LinkedIn, in which case the information contained in your LinkedIn profile (such as your current job role and employer) will be provided to us by LinkedIn and used to populate our online recruitment form, or upload your curriculum vitae (CV).

Metadata Collection:

When you access our Website whether by computer, mobile phone or any other device, we automatically collect certain information about your use of our Website which may include, among other things: geographical location and IDs of the device; bandwidth used; system and connection performance; browser type and version; operating system; referral source; length of visit; page views; IP address or other unique identifier of your device.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual person.

How We Can Use Your Personal Information?

When You Complete Our „Contact us“ Form:

We use the personal information you provide to:

Respond to and follow up on your query;
When you complete a contact form, we ask you if you would like to subscribe to our newsletter. If you select the respective box, you will receive a copy of our newsletter on a monthly basis by email. This is optional, and choosing not to subscribe will not affect your use of this Website. You can opt out of receiving this newsletter at any time by following the link provided in the email containing the newsletter or by contacting us. In some circumstances, we collect information about you from our partners or from publicly available websites to help us better understand our audience and enhance the relevance of our content;
Maintain a record of any opt-out requests we receive.

When You Apply for a Role with WebCentric:

We use the personal information that you submit to us on our recruitment page, or through our recruitment-related marketing activities, to decide on your suitability for the role that you have applied for;
If you are successful and accept the role, we will use your personal information provided during the online application process, or through our recruitment-related marketing activities, to carry out pre-employment screening (further details of which will be provided to you at the time), and this information will also form part of your employment file;
If you are unsuccessful or choose not to accept the role, we will retain your details for a as long as required for the purpose of processing your application. You have the option to consent for us to keep your data for longer periods so we can keep in touch. In such cases we will not keep your details for longer than 24 months from the date of your application. Please note that in certain countries in which we operate, we may be required by local laws to keep your details on file for a longer period. You can ask us to delete your data at any time.

Other ways in which we may use your personal information:

We may use your personal information:

To provide you with any other information, products, and services that you request from us;
To ensure that content from our Website is presented in the most effective manner for you and your device, and to fulfil other business purposes, such as product development and website administration;
To allow you to participate in interactive features on our Website when you choose to do so;
For record keeping, statistical analysis, internal reporting, analytics, marketing and research purposes;
To ensure data security and to provide you with access to any secure areas of our Website;
To investigate any complaint you make;
To train our staff;
To provide evidence in any dispute or anticipated dispute between you and us;
To support the effective operation of our Website and to make improvements to it;
For internet and other network activity information including information regarding your interaction with our Website or use of certain online tools;
For business and disaster recovery, document retention/storage, IT service continuity (e.g. backups), and
To protect the rights, property, and/or safety of the WEBCentric doo our customers, and our personnel.

Legal Basis for Processing:

We take appropriate measures to ensure that all processing of your personal information by us or by our service providers is lawful. The lawful basis for the processing of your personal information will depend on the purposes for which we process your information.

The legal grounds for our processing of your personal information are as follows:

Where you have provided your consent for receipt of our newsletter by email;
To the extent that you have given us your permission to do so, we will use relevant personal information to enable us to provide you with information about products, special offers, and services that may be of interest to you;
To comply with our legal obligations when recruiting staff (e.g. we will request proof of the right to work);
Where this is necessary for the performance of a contract with you, or in order to take steps at your request before entering into a contract with you; and
Where necessary for our legitimate interests:
In responding to contact requests and making follow-up communications;
In recruiting staff; and
In carrying out the purposes listed under “Other ways in which we may use your personal information” above.

You can object to processing carried out on the basis of our legitimate interests at any time by contacting our Data Protection Officer.

Where we are legally required to obtain your consent including in relation to processing special categories of personal information (including data concerning your health, racial or ethnic origin), we will ask you for it at the relevant time. If you choose to give your consent you have the right to withdraw your consent at any time. If you choose not to give your consent, or decide to withdraw your consent we may not be able to perform some of the tasks we need to in order to provide certain products or services to you and may in some cases need to end our relationship with you as a consequence.

Who Do We Share Your Personal Data With?

We may share your personal information with other companies in WEBCentric Group for the purposes of:

Marketing and business-winning purposes, either between various business sectors or geographies, so that the most suitable people can follow up on the opportunities;
Internal and external audits;
Data hosting; and
Potential recruitment opportunities within the WEBCentric Group.

We also share your personal information with:

Third-party provider(s) who provide the following types of services to us: website hosting, support and maintenance, and pre-employment screening;
Our accountants, auditors, lawyers or similar advisers when we ask them to provide us with professional advice;
Investors and other relevant third parties in the event of an actual or potential sale or other corporate transaction related to an entity in the WEBCentric Group;
Relevant third parties for the purposes of doing what a court, regulator or government, or crime prevention agency (including the police) requires us to do, for example, complying with a search warrant or court order or acting as required or permitted by applicable laws or regulation; and
Any other third parties if authorised by you to do so in relation to a specific disclosure.

The performance of services by a third-party service provider may be subject to a separate privacy statement provided to you by such third party. You should read this statement carefully.

USE OF COOKIES

A cookie is a small text file which includes a unique identifier that is sent by a web server to the browser on your computer, mobile phone or any other internet enabled device when you visit the Website. Cookies and similar technologies are widely used to make websites work efficiently and to collect information about your online preferences. For simplicity, we refer to all these technologies as „cookies“.

Some of our website pages may contain electronic images known as web beacons (also known as clear gifs, tags or pixels) that allow us to count users who have visited our pages. Web beacons collect only limited information, e.g. a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. We may also carry web beacons placed by third party advertisers. These beacons do not carry any information that could directly identify you.

We use the following types of cookies on our Websites:

Strictly Necessary cookies: These cookies are strictly necessary to provide you with services available through our websites;
Performance and functionality cookies: These cookies are used to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality may become unavailable;
Analytics and customization cookies: These cookies collect information that is used either in aggregate form to help us understand how our websites are being used or how effective our marketing campaigns are, or to help us customise our websites for you;
Social networking cookies: These cookies are used to enable you to share pages and content that you find interesting on our websites through third party social networking and other websites. These cookies may also be used for advertising purposes too.

More detailed information on how we use cookies and other web technologies can be found in our Cookie Policy.

HOW DO WE KEEP YOUR PERSONAL INFORMATION SECURE?

The security and confidentiality of your personal information are extremely important to us. We have technical, administrative, and physical security measures in place to:

Protect your personal information from unauthorised access and improper use,
Secure our IT systems and safeguard the information, and
Ensure we can restore your information in situations where the data is corrupted or lost in a disaster recovery situation.

Where appropriate, we use encryption or other security measures which we deem appropriate to protect your personal information. We also review our security procedures periodically to consider appropriate new technology and updated methods. While no measure is impenetrable, we do our best to ensure that your personal information remains safe

OVERSEAS TRANSFER OF PERSONAL DATA

We may transfer your personal information to other countries. Companies outside the EU with whom we may share your personal information include our other WEBCentric Group companies, IT providers, and other suppliers. If your personal information is transferred to any country outside the EU, either to another WEBCentric Group company or a third party, we make sure that this is done using specific, legally approved safeguards.

CHANGES TO OUR PRIVACY POLICY

We may change this Privacy Policy from time to time. When we do, we will let you know by adding notices to our Websites. We will also update the „Last Updated“ section at the beginning of this document.

CONTROLLER AND PROCESSOR

In relation to Users, WEBCentric acts as Controller and as a Processor of their Personal Data.

WEBCentric shall adhere to the following general principles with respect to Personal Data processing:

not to collect more Personal Data than is necessary for the purpose of providing the Services;
not to use Personal Data for any other purposes than those specified in this Privacy Policy;
to ensure that all employees authorized by WEBCentric to process Personal Data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality;
not to knowingly solicit, access, collect and/or process any sensitive categories of Personal Data.

YOUR PRIVACY RIGHTS

If we process your Personal Data, you may have the following privacy rights:

the right to be informed about the collection and use of your Personal Data;
the right of access to your Personal Data and any supplementary information;
the right to have any errors in your Personal Data rectified;
the right to have your Personal Data erased;
the right to block or suppress the processing of your Personal Data;
the right to move, copy or transfer your Personal Data from one IT environment to another;
the right withdraw your consent;
the right to object to our processing of your Personal Data in certain circumstances.

We usually act on requests and provide information free of charge but may charge a reasonable fee to cover our administrative costs of providing the information for:

Baseless or excessive/repeated requests, or
Further copies of the same information.

Alternatively, we may be entitled to refuse to act on the request.

Please consider your request responsibly before submitting it. We will respond as soon as we can. Generally, this will be within one month from when we receive your request, but if the request is going to take longer to process, we will come back to you and let you know.

If you are unhappy with how we have handled your information, please contact our Data Protection Officer at dpo@webcentric.co.rs

If you are not satisfied with our response to your complaint or believe our processing of your personal information does not comply with data protection laws, you can make a complaint to the relevant data protection regulator in your jurisdiction.

CONTACT US

For further information about your rights, about this Privacy Notice, or to make a complaint please contact us:

By our Privacy Enquiries Form;

By email: office@webcentric.co.rs

By phone: +381647091442 or

In writing to: WEBCentric doo, Sazonova 82, 11118 Belgrade